MAIL ORDER FROM FOREIGN COUNTRIES

 

Step 1 MAIL ORDER

Go to ORDER FORM

Please contact your wanted items and country of the destination to me.
Cart system cannot be used.
Then I check stock and reply you about payment.

 

Step 2 ORDER CONFIRMATION

We deliver the items ordered from you by DHL or EMS.
Please note that the shipping charge is estimated value.

We will e-mail you about total amount billed including exact shipping fee after delivery.
Unfortunately, if there is any item that is not available to overseas, including the sold item or back ordered item from your order, your order will be canceled.

 

Step 3 PAYMENT

Please make payment and inform me information of the destination.

 

Step 4 DELIVERY

You are responsible for any customs, duties, taxes and clearance charged by your country.
Customs duty and other taxes may be levied when a shipment reaches your country.
If applicable, please pay those costs directly to the delivery agent. Policies on these taxes vary in each country.
You may want to check with your local customs department for an estimate of these charges as they are payable, by you, upon receipt of the order.

 

NOTICE

 

INVOICE SHOULD BE ATTACHED TO DELIVERY

We ship our products with the invoice based on our company policy.
The invoice should be attached to the shipping.
The product and invoice come together as our rule.

 

RETURN AND CANCELLATION POLICY

There is a policy of a no refund, no exchange and cancellation for international shipping services.

 

ABOUT SHIPPING FEE

We can not accept any return / refund caused by customer's preference, address unknown, overrun the storage period, and be seized by customs.
The above prices reflect shipping all your items together.
If some of your items are on back order and you choose to have them ship separately, the shipping charges would be more.

 

PAYMENT METHOD

 

ABOUT CANCELLATION

For orders from abroad, for whatever reason You can not cancel after your order.

 

CUSTOMS DUTY AND OTHER TAXES

You should not pay the consumption tax of Japan. We don't charge you the consumption tax of Japan.
Therefore, prices of items become about 10% cheap. Please divide the item price by 1.1. It is the item price for foreign customer.
You are responsible for any customs, duties, taxes and clearance charged by your country.
Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agent.
Policies on these taxes vary in each country. You may want to check with your local customs department for an estimate of these charges as they are payable, by you, upon receipt of the order.

 

WHEN YOUR ITEM IS BROKEN

when the item is damaged and delivered to the receiver, the latter has to preserve the postal item in the current condition and make a statement regarding the missing part of the package or damaged item in the local Post Office.
Please follow the procedure below.

1. Hold on to broken items, package and shipping materials. They will be necessary when we apply compensation.
2. Visit the nearest post office with broken items, package, shipping materials and shipment invoice.
3. File a damage report at post office.
4. After the damage report is made, please send an email to our shop.
5. Later, we will shipping you new items.